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Privacy Policy of EDXcellence

1. Introduction

Welcome to EDXcellence , Your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you access our website and services. By using our website or providing your information, you acknowledge that you have read, understood, and agreed to the terms of this policy. If you do not agree with any part of this policy, please refrain from using our services.

 

We reserve the right to modify this policy at any time, and we encourage you to review it periodically for updates. Any changes will take effect upon posting on our website.

2. Scope of This Policy

This Privacy Policy applies to all users of EDXcellence, including visitors, registered users, and customers. It governs the collection, use, and disclosure of personal and non-personal information obtained through our website and associated services.

3. Information We Collect

We collect the following types of information:

3.1 Personal Information

Personal information refers to data that can be used to identify you directly or indirectly, including but not limited to:

  • Full name
  • Email address
  • Phone number
  • Mailing address
  • Payment details (for transactions)
  • Usernames and passwords
  • Communication records (emails, chats, phone calls, etc.)

3.2 Non-Personal Information

Non-personal data includes information that does not directly identify you, such as:

  •  IP address
  •  Browser type and version
  •  Operating system
  •  Pages visited on our website
  •  Duration of visits
  •  Click stream data
  • Referring/exit pages

3.3 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and improve our services. These technologies help us:

  •  Recognize you when you return to our website
  • Store your preferences
  • Improve website performance
  • Analyze site traffic and user behavior

You may disable cookies through your browser settings, but doing so may affect website functionality.

4. How We Use Your Information

We use your information for the following purposes:

  •  To provide and improve our services
  •  To personalize user experience
  •  To process transactions securely
  •  To communicate with you about account updates, promotions, and support
  •  To enforce our terms and policies
  •  To prevent fraudulent activities and enhance security
  •  To comply with legal obligations

We will not use your personal information for any other purpose without your explicit consent.

5. Sharing and Disclosure of Your Information

We do not sell or rent your personal information. However, we may share your information in the following circumstances:

5.1 With Trusted Third Parties

We may share your data with third-party service providers that assist in:

  •  Payment processing
  •  Website hosting and maintenance
  •  Customer support
  •  Email and communication services

These third parties are contractually obligated to protect your data and use it only for the intended purpose.

5.2 For Legal Compliance

We may disclose your information:

  •  If required by law, court order, or legal process
  •  To protect our legal rights and prevent fraud
  •  To comply with regulatory obligations

5.3 Business Transfers

In the event of a merger, acquisition, or sale of EDXcellence, your information may be transferred to the new entity. We will notify you before such changes take effect.

6. Third-Party Websites and Links

Our website may contain links to external websites. This Privacy Policy does not apply to third- party sites, and we are not responsible for their privacy practices. We encourage you to review their policies before providing personal data.

7. Security Measures

We implement industry-standard security measures to protect your personal information, including:

  •  Secure Socket Layer (SSL) encryption
  •  Firewalls and intrusion detection systems
  •  Restricted access to personal data
  •  Regular security audits

While we strive to protect your information, no method of data transmission or storage is 100% secure. Please take steps to protect your credentials and devices.

8. Your Rights and Choices

You have the following rights regarding your data:

  • Access: Request a copy of your personal information.
  • Correction: Update or correct inaccuracies in your data.
  • Deletion: Request the removal of your personal data (subject to legal retention requirements)
  •  Opt-Out: Unsubscribe from marketing communications at any time.

To exercise your rights, contact us at support@edxcellence.org.in

9. Data Retention Policy

We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law. Once no longer needed, your data will be securely deleted or anonymized.

10. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from minors. If you believe we have collected data from a child, please contact us for prompt removal.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. If the changes are significant, we will notify you via email or through our website.

12. Contact Information

If you have any questions about these Terms of Use, please contact us at:

13. Governing Law and Jurisdiction

This Privacy Policy is governed by the laws of India. Any disputes arising from this policy shall be resolved in the courts of Hyderabad, India.

Thank you for trusting EDXcellence. Your privacy is our priority!